We’re here to help.
Reach out to our intake team and we’ll walk you through the next steps—no pressure, just support.
Frequently Asked Questions About Therapy
Starting therapy can come with a lot of questions—and that’s completely normal. Here are some of the most common things people wonder before getting started.
What if this is an emergency?
Getting Started with Therapy
How do I get started?
Is the first call a therapy session?
No—this is a brief call with our intake team. It’s a chance to get your questions answered, talk through options, and get scheduled.
Can I talk to a therapist before committing?
Yes! We offer a free 15-minute consultation call so you can get a sense of whether a therapist feels like the right fit before moving forward.
What if this is an emergency?
If you or someone you know needs help now:
- Call 911
- Go to the emergency room at the nearest hospital
- Call The National Suicide Prevention Hotline: 800.273.8255
About Therapy
How can therapy help me?
Do I need to be in a crisis to start therapy?
Not at all. Many people come to therapy simply because they feel overwhelmed, stuck, or want to better understand themselves.
How long does therapy take?
There’s no one-size-fits-all answer. Some people come for a few sessions, while others choose longer-term support. Together, you and your therapist will find what works best for you.
Privacy & What to Expect
Is therapy confidential?
What is therapy actually like?
Therapy is a supportive, nonjudgmental space where you can talk openly at your own pace. You won’t be pushed to share anything before you’re ready.
Cost & Insurance
Do you accept insurance?
What if I don't have insurance?
We offer self-pay options and a sliding scale to help make therapy more accessible.
Location & Availability
Do you offer online therapy?
Where are you located?
We have offices in Grand Rapids, Muskegon, and Alpena, MI, and serve clients statewide through virtual therapy.